LUMBEN
Legal
These Terms of Use govern your access to and use of the Lumben website, platform, and related services. By accessing or using Lumben, you agree to be bound by these Terms. If you do not agree, please do not use our services.
Lumben is a digital platform designed to help users organise dental case information, access AI-supported case structuring, connect with suitable clinics, and support a more transparent treatment journey.
Lumben does not itself provide dental treatment, medical care, or emergency health services.
By using Lumben, you confirm that you are at least 18 years old, or are using the platform with valid parental or legal guardian involvement where permitted; that the information you provide is accurate and not misleading; and that you are legally able to use our services under the laws applicable to you.
Lumben may allow users to submit dental images and case-related information, receive AI-supported case organisation or summary outputs, explore clinics and treatment options, request consultation or treatment-related communication, and access educational or informational content. All services are provided subject to availability and may change over time.
Lumben is a technology platform and does not provide medical advice, diagnosis, or treatment. Any information, AI-supported output, estimate, summary, or clinic match provided through the platform is for informational and coordination purposes only and must not be treated as a final diagnosis, medical recommendation, or binding treatment plan.
Only a qualified dental professional can assess your case clinically and recommend an appropriate treatment plan.
You agree to provide complete and accurate information where reasonably required, use the platform lawfully and in good faith, avoid uploading false, misleading, unlawful, offensive, or infringing content, avoid interfering with the operation or security of the platform, and keep your login credentials secure where applicable. You are responsible for the content and information you submit through Lumben.
Lumben may help connect users with third-party clinics, dentists, or service providers. However, Lumben does not guarantee the quality, outcome, safety, legality, or suitability of third-party services. Treatment decisions, clinical responsibility, pricing, and care delivery remain the responsibility of the relevant clinic or dental professional. Any agreement for consultation, treatment, or payment is between you and the relevant provider unless clearly stated otherwise.
Lumben may use AI-supported systems to organise case information, identify patterns, assist communication, or improve workflow efficiency. You acknowledge that AI outputs may be incomplete, inaccurate, or require human review; that AI-supported content is not a substitute for professional clinical judgment; and that Lumben does not warrant that any AI-generated output is error-free or medically sufficient on its own.
Certain services on the platform may be free, while others may involve charges, service fees, consultation fees, referral-based charges, or payment processing through third parties. Where applicable, fees will be presented before payment is requested. Third-party payment providers may apply their own terms. Lumben may update pricing or service structure at any time. Unless otherwise stated, payments made to clinics or providers are governed by their own terms and billing arrangements.
All content, branding, software, design elements, text, graphics, interfaces, and platform materials associated with Lumben are owned by or licensed to Lumben and are protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, reverse engineer, scrape, republish, or commercially exploit any part of the platform without prior written permission.
You must not use Lumben for unlawful, fraudulent, or harmful purposes; upload malicious code, spam, or harmful material; attempt to gain unauthorised access to our systems or data; misuse the platform to harass, impersonate, or deceive others; or use automated means to extract data or interfere with platform operations without authorisation.
We may suspend, restrict, or terminate your access to Lumben at any time, with or without notice, if you breach these Terms, we suspect misuse or unlawful activity, required by law or security concerns, or we decide to modify or discontinue part of the service.
Lumben is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Lumben makes no warranties or representations regarding uninterrupted or error-free access, the accuracy or completeness of content or AI-supported outputs, the availability of clinics or providers, or the outcome of any consultation, treatment, or third-party interaction.
To the fullest extent permitted by law, Lumben shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, opportunity, business, revenue, or health-related decisions made in reliance on platform content. Lumben's total liability arising out of or related to your use of the platform shall be limited to the amount you paid to Lumben for the relevant service, if any. Nothing in these Terms excludes liability that cannot legally be excluded.
Your use of Lumben is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.
We may update these Terms from time to time. Continued use of the platform after changes take effect means you accept the revised Terms. We may also modify, suspend, or discontinue any part of the platform at any time.
These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction, unless otherwise required by applicable consumer protection law. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts, unless mandatory law provides otherwise.
If you have any questions regarding these Terms, please contact us at: Lumben — Email: info@lumben.com
